Privacy Policy

This Privacy Policy is effective upon 21/05/2019

 

This Privacy Policy aims to give you information on how we collect and process your personal data.

This policy applies between you, the User of the Miliam.com  website and M District London Limited the owner and provider of this website. M District London Limited, referred to as ‘we’, ‘us’ or ‘our’ throughout this Privacy Policy. We are the primary data controller for the purposes of this website and our registered office is Suite 11, Fulham Business Exchange, the Boulevard Imperial Wharf, London SW6 2TL, United Kingdom.

This privacy policy applies to our use of any and all data collected by us or provided by you in relations to your use of the website Miliam.com.

We may amend this Privacy Policy at any time by posting the amended terms herein. All amended terms automatically take effect 30 days after they are posted. We will announce any material changes and their rationale to this Privacy Policy through email.

 

In this privacy policy, the following definitions are used:

 

Data collectively all information that you submit to M District London Limited via the Website, this definition incorporates where applicable, the definitions provided in the Data Protection Laws.
Data Protection Laws any applicable law relating to the processing of personal Dara, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK.
GDPR the General Data Protection Regulation (EU) 2016/679
M District London Limited we or us M District London Limited, a company incorporated in England and Wales with registered number 11158565 whose registered office is at Suite 11, Fulham Business Exchange, the Boulevard Imperial Wharf, London SW6 2TL, United Kingdom.
User or you any third party that accesses the Website and is not either (i) employed by M District Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to M District London Limited and accessing the Website Miliam.com in connection with the provision of such services; and
Website the website that you are currently using, Miliam.com , and any sub-domains of this site unless expressly excluded by their own terms and conditions.

 

Scope

This Privacy Policy applies only to the actions of M District London Limited and Users with respect to Miliam.com. It describes our collection, use, disclosure, retention and protection of your personal data. It applies to any Miliam.com web or mobile view where this Privacy Policy appears.

By navigating to a Miliam.com website or mobile view, by transacting and by registering an account, you are agreeing to the terms of this Privacy Policy. It does not extend to any websites that can be accessed from Miliam.com including but no limited to, any links we may provide to social media websites.

 

Collection and cookies

We collect, process and retain personal information from you and any devices you may use when you navigate to a Miliam.com web or mobile view, by transacting, by registering an account or by participating in promotional activity and otherwise interacting with us via the website, by telephone, post, e-mail or through any other means.

 

Use

We use the personal information we collect to: provide and improve our services, provide you with a personalised experience on our sites, contact you about your account, provide you customer service, provide you with personalised advertising and marketing, and detect, prevent, mitigate and investigate fraudulent or illegal activities.

We process personal data for purchases, payments, customer support and fulfilment to enable us to perform our contract with you; where your contact details and transactional information are processed.

We process personal data relating to your interaction (transactions, site visits) with Miliam.com to enable us to personalise your experience with Miliam.com. This processing constitutes profiling under the GDPR, and we process your personal data in this way as it is in our legitimate interest to offer you a personalised experience on our sites and to provide you with personalised advertising and marketing.

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with legal requirements, prevent fraud and resolve disputes. Where a legal requirement obliges the retention of personal data for a specific minimum period, we will retain data for at least that period. When we determine the maximum retention duration of any personal data we hold we do so with regard to our legitimate interests to retain data, our obligation under the GDPR to minimise data we hold with what we do hold as personal data being kept proportionate; the nature, and sensitivity of the personal data and the potential risk of harm from unauthorised use or disclosure of your personal data.

 

Your rights

The General Data Protection Regulation provides you with the following rights in relation to your Data:

  1. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information, we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  2. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
  3. Right to erase – the right to request that we delete or remove your Data from our systems.
  4. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
  5. Right to data portability – the right to request that we move, copy or transfer your Data.
  6. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: miliam@miliam.com.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the data protection supervisory authority in the UK (www.ico.org.uk).

 

Managing preferences

If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you received.

 

Disclosure and security

We may disclose your personal information to legal entities within the Miliam.com group of undertakings, and to authorised third parties. We do not disclose your personal information to third parties for marketing purposes.

We protect your information using measures that reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. We minimise the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose.

In doing so we may disclose your personal information to authorised third party service providers who help us to provide our services such as:

  • Payment providers to facilitate purchases
  • Fulfilment providers to facilitate order management, packaging and delivery
  • Marketing and advertising providers in order to personalise your experience

We do not disclose your personal information to third parties for marketing purposes.

Where legally compelling grounds exist, we may also disclose your personal information to governmental and law enforcement agencies, and otherwise in the defence of legal claims.

We protect your information using measures that reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

If we were to be acquired by another company, we may share information with them and we will require that company to agree follow this Privacy Policy with respect to your personal information.